CyberGhost VPN Review

CyberGhost VPN enables you to enjoy and have a smooth online experience without fear of being tracked, hackers and mass surveillance. It has over 2800 servers located in 60 countries worldwide. It offers a simultaneous connection of up to 7 devices with unlimited bandwidth and traffic. It uses the highest encryption available, and it also offers friendly support via a live chat and email. The CyberGhost VPN apps are compatible with most computing platforms such as Windows, Mac, Linux, iOS, Android, and Routers.

Cyberghost VPN Review 2018

Introduction

CyberGhost VPN is now on its 7thanniversary, and being in the industry for long, it knows what users need truly. It has predefined and dedicated profiles that suit any online need you have. Furthermore, reputable technology publications and over 20 million users recommend it.

Why CyberGhost VPN?

CyberGhostVPN presents itself as a truly complete VPN solution that helps you to reclaim your right to free internet and digital privacy. It does this by protecting you every time you go online hence you’re not vulnerable to cyber threats. It also enables you to have an ultra-fast streaming experience without buffering frustrations while keeping you anonymous. Also, its VPN apps are highly customizable, and hence you get to choose your ultimate VPN experience from selecting servers, features, filtering and other options.

Pricing and Plans

CyberGhost VPN has 4 pricing plans with access to all premium features such as access to fast VPN servers, dedicated customer support and many more. You also get a 30-day money-back guarantee. CyberGhost VPN also has a free version with no premium features, but you get a 7-day free trial period with all premium features.

Payment is made through PayPal, and CyberGhost supports major credit cards such as Visa, MasterCard and American Express. There’s also an option for direct debit and depending on your area of residence; there may be other additional payment options. If you fancy more anonymity, cryptocurrency is accepted but only Bitcoin.

Below are the pricing plans:

1-month Plan
$11.99 billed monthly

1-year Plan
$4.99/month, $59.88 billed every year. This plan saves you 58%.

2-year Plan
$3.79/month, $90.96 billed every 2 years.

3-year Plan
$2.75/month,$99 billed every 3 years.
This is the most popular plan as it includes the biggest savings.

CyberGhost VPN Features

Security and privacy

To offer the acceptable levels of security and also ensure that your privacy is not compromised, CyberGhost VPN has the following features:

  • Highest encryption available – CyberGhost uses strong encryption standards that ensure your internet traffic is not visible to prying eyes even if they manage to intercept it. CyberGhost VPN makes use of 256-bit AES (Advanced Encryption Standard) encryption coupled with 4096-bit RSA key and SHA384 for HMAC authentication purposes.There’s also perfect forward secrecy which makes it very difficult for anyone trying to decrypt your data since the keys change after 60 minutes. Its servers are also engineered and designed to use the most secure communication channels available. Besides encryption, CyberGhostVPN uses the following protocols: OpenVPN, L2TP-IPsec, IKEv2, and PPTP which ensure speed, reliability, and more security.
  • DNS and IP leak protection – DNS leaks are highly responsible for violation of privacy and security when connected to a VPN, with CyberGhost VPN, you don’t have to worry about them.
  • Strict no logs policy – CyberGhost VPN does not keep any logs or track any activities you do on the internet. With this policy, no one can trace you when using CyberGhost VPN.
  • Malicious content blocker – CyberGhostVPN always checks and verifies the sites you visit while keeping the highest level of anonymity. When you visit a malware-infested website or a spoofed site, CyberGhost can block it, and this ensures threat-free internet access.
  • IP Masking – Apart from DNS leak protection, a strict no log policy, and strong encryptions, IP masking is the main way a VPN hides your online identity. CyberGhost achieves this by assigning you a virtual IP address every time you connect to one of its servers. IP anonymity is also achieved by the fact that many users will be connected to a single server and this makes targeting a specific individual a hard task. IP masking helps in unblocking geo-restricted content, gaining access to blocked services and fight identity fraud.

Other features

  • Automatic kill switch
  • Anti-fingerprinting System
  • Ad and online tracking blocker
  • Predefined profiles
  • No spy servers

Speed

A good VPN connection speed is essential as it also enables the VPN to deliver its services efficiently. With high speeds, CyberGhost VPN offers capabilities of accessing streaming services such as YouTube, Sports TV and so on. To be able to do this, CyberGhostVPN offers the highest speed possible on its servers. Although the VPN speed is affected by many factors including VPN encryption, CyberGhost’s optimized and well-maintained servers ensure you don’t experience a drastic drop in your VPN connection.

CyberGhost VPN Speed Test

We tested CyberGhost VPN connection speeds on a 50Mbps internet, and the speeds were really impressive across all the servers we used. From the screenshots below, you can notice the VPN maintained download speeds of above 30Mbps even in far away servers such as the one in Australia (the higher the ping value, the faraway you are from the server). With these speeds, you can comfortably perform speed intensive tasks such as online streaming without experiencing any buffering problems.

USA (Las Vegas)

Australia

Germany

Finland

 

CyberGhost VPN Logging Policies

CyberGhost VPN has a strict no log policy. This means that they do not log real IP addresses, assigned servers, login or logout times, merge any actual data into account data, traffic data (e.g. which website are visited) nor any information sent via a CyberGhost server. Hence there’s no way you can be tracked you from the sites you visited. This also means even if they are pressured to give out your details, they have nothing to give regarding your activities.

However, CyberGhost VPN does collect some personal data relating to your account. According to their privacy policy, this data is used for proper account administration, fraud detection and support purposes. According to CyberGhost, “Personal Data is not, at any point, associated with any kind ofactivity done by the user inside the CyberGhost VPN tunnel which is NOT recorded, logged or stored at all.” This personal data is not disclosed to third parties but members of CyberGhost group company.

To boost your confidence in how they handle your privacy, CyberGhost has published its transparency report.

CyberGhost VPN Customer Support

CyberGhost VPN has an extensive support system in their friendly website. Their help section is made up of comprehensive guides on its various VPN apps, a troubleshooter section to help with common problems, and a vast FAQ section.

In addition to the extensive help section, CyberGhost also offers direct customer support through a ticket system and a live chat. The live chat uses the queueing system and response depends on your position of the queue. It’s almost empty at most times. To test how efficient the live chat is, we reached out to CyberGhost on a Sunday afternoon to ask if they have an iPhone app.
Matei from their customer support team joined the online chat in less than 60 seconds and responded to our question.

CyberGhost – Company and Jurisdiction

CyberGhost is a Romanian based VPN company founded in 2011 with its headquarters in Bucharest. According to CyberGhost, the company has a base of over 20 million users and the CyberGhost team has over 45 professionals.

Romania is one of the best countries to have a VPN since its privacy friendly, and it’s not part of the 5, 9 or 14 eyes alliance. Romanian jurisdiction doesn’t require VPN companies to retain data records of their customers; this is because their court system rejected the Data Retention Directive.

This means CyberGhost VPN is safe from law enforcement agencies that may require it to disclose user data and activities on their service. And since they don’t log user activities, it would be an impossible task to give what you don’t have.

CyberGhost DNS Leak Test

CyberGhost has a DNS and IP leak protection that ensures your privacy is intact. Most VPNs have a problem with leaks mostly because they are not compatible with IPv6 addressing. So IPv6 data gets serviced outside the VPN. On the other hand, CyberGhost servers fully support IPv6 even its not offered by your ISP. We ran a series of various leak test including IPv4 and IPv6 DNS leaks, and neither our IP nor ISP provider were identified. Hence CyberGhost doesn’t have leaks.

Does CyberGhost VPN Unblock Netflix?

Netflix hasn’t lowered its guard down regarding blocking VPNs access to their service. But this is not a problem for CyberGhost VPN. CyberGhost has a streaming profile and presets for various streaming service. This feature unblocks geo-restricted streaming services including the vast US Netflix catalog. However, you might not be able to unblock other Netflix libraries: it makes sense that CyberGhost VPN unblocks US Netflix due to its content and demand.

If by chance your favorite streaming service isn’t working, connect to another server in that country.

Does CyberGhost VPN support P2P services (e.g. torrenting)?

CyberGhost VPN supports anonymous torrenting on many servers through its torrent anonymously preset. When this profile is set, your P2P activities won’t be tracked, and the profile allows you to schedule your torrenting tasks. To be in the clear, CyberGhost VPN doesn’t support torrenting on all servers when you activate the preset because some countries have stringent copyright infringement laws and this forces CyberGhost to block all P2P traffic in those servers. Affected countries include: USA, Russia, Singapore, Australia and Hongkong.

Sometimes you might experience low download rates on torrents. This happens because CyberGhost isn’t allowing port forwarding which can identify a user.

CyberGhost VPN Apps

CyberGhost VPN is simple and easy to use. It features a user-friendly interface with full customizations as well as featuring predefined profiles for easy connections.

For instance, in its Windows client, CyberGhost presents the VPN in a very organized intuitive interface. The client shows all the preset profile for various online tasks including streaming and torrenting. The settings are also easily accessible. The connection screen has some very appealing graphics that shows your speed, time and other information.

The Mac client is very different from its cousin right from the interface. The interface lacks the presets format except for Netflix. It also lacks other things that are present in windows: apart from similar settings, it’s just a pick a server and connect client. Depending on your preference, you might like the Mac client. But if you are familiar with the Windows client, you might find the Mac client unappealing.

The mobile apps don’t differ much from each other, but they are different from the desktop clients. They feature a user-friendly interface and an easy navigation system. Features and settings are easily accessible.

10 Total Score
One of the best VPNs!

CyberGhostVPN is the best one-click solution for all your digital and privacy needs. Strong encryptions ensure that you are always protected from prying eyes anytime you surf the internet. The predefined profiles allow you to access the internet easily by meeting your various needs; you don’t need to do any configurations. With global servers, your freedom is not limited as you can unblock and gain access to a lot of geo-restricted content. Additionally, CyberGhost ensures all your devices are protected as it offers 7 simultaneous connections.

PROS
  • Global server selections.
  • Strict no logging policy.
  • Torrenting anonymously.
  • Simultaneous connections of up to 7 devices.
  • Unlimited bandwidth and traffic.
CONS
  • Limited hours of live chat.
User Rating: 4.5 (4 votes)